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Cancellation & Refund Policy
· From the initial booking, we allow a 48 hour cooling off period in which you can cancel and receive a full refund with no extra cost. Please note the cooling off period will not apply if your booking is created less than 48 hours before your child’s first session.
· You can cancel after this period up until 72 hours before the start date of your booking.
· Cancellations within 24 working hours of a booking or after the first session of a booking will not be refunded or credited. Cancellations for a Monday will need to be made by the previous Friday before 9am to qualify for a refund.
· If your child becomes unwell inside the non-refundable period and you inform us before the session, we will allow you to change your booking free of charge to a different day within a 4 day period.